1Scope and subject matter
The meetDo mobile application (the "app") is operated by Room4 Solutions, German sole proprietorship (Einzelunternehmen), Elisenstr. 3, 45888 Gelsenkirchen, Germany, represented by Seyd Njoya ("we", "us" or "meetDo"). The business is not entered in the German commercial register (Handelsregister). As a small business within the meaning of § 19 UStG (Kleinunternehmer), no VAT is charged; the business has no VAT identification number.
These terms govern the entire relationship between meetDo and the natural persons who use the app ("users" or "you"). They apply to every feature, regardless of whether the app was obtained from the App Store or from Google Play.
Any deviating, conflicting or supplementary terms put forward by a user do not become part of the contract unless we have expressly agreed to them in writing.
The contract is concluded as soon as you create an account and accept these terms. The contract language is the one you selected in the app — German, French or English; in case of divergence, the version in which you concluded the contract prevails.
2Definitions
Throughout these terms, the following words are used:
- Account: your personal, password-protected access to the app.
- Profile: the information you publish — display name, picture, level, activities.
- Slot: a one-off session created by a user that others may join.
- Programme: a recurring activity defined by its rhythm, its overall duration and the length of a session, from which slots are generated.
- Content: any text, image, place or time you publish or send in the app, messages included.
- Service: the set of features made available through the app.
3Access to the service and minimum age
The app is open to natural persons who are at least 16 years old and who have legal capacity or act with the authorisation of their legal guardian.
Minimum age: 16
We deliberately apply the highest threshold set by Article 8(1) GDPR rather than any national reduction to thirteen. meetDo processes precise location data and leads to meetings in real life; neither is compatible with a lower level of protection. Accounts for which we find indications of a lower age are suspended and deleted.
You are responsible for the technical prerequisites — a compatible device, an up-to-date operating system, an internet connection and, where applicable, location services — as well as for any connection costs.
There is no entitlement to access the service. We may refuse a registration without stating reasons, in particular where an account belonging to the same person was previously suspended for breach of these terms.
4Account, registration and security
Registration requires a valid email address, a password and a display name. Your details must be accurate and kept up to date from your profile.
An account is strictly personal. Sharing credentials, using one account for several people and transferring an account to a third party are prohibited.
- Choose a password you use nowhere else.
- Tell us without delay if you suspect unauthorised access.
- Sign out of any device you pass on or sell.
You are answerable for actions taken through your account for as long as the misuse is attributable to you. As soon as you report a compromise, we suspend the account immediately.
5The service and its limits
meetDo brings together people who want to practise a sport or a leisure activity with others. To that end we provide profiles, slots and programmes, a map with proximity search, messaging between members, push notifications, activity alerts, and badges and progress indicators.
The service is a tool for making contact, not an organising, booking or supervision service. What we owe you is the availability of the platform, not the occurrence of a meeting.
No guarantee of outcome
We do not promise that suitable activities exist near you, that registered participants will turn up, or that a meeting will match your expectations. These matters are outside our control.
Places, distances and times come from user input and from third-party mapping services. They may be incomplete or wrong — check them before travelling.
6Rules of conduct
meetDo only works if strangers can meet safely. Any behaviour that endangers, demeans or deceives others is therefore prohibited — online as well as at the meetings that follow.
The following are prohibited
- Harassment, intimidation, stalking and threats of any kind, including through messaging.
- Discrimination and demeaning remarks based on origin, skin colour, sex, sexual orientation, disability, age, religion or belief.
- Sexual harassment and sending sexualised content without the recipient's express consent.
- Unlawful content, in particular glorification of violence, incitement to hatred, depictions of child abuse and incitement to commit an offence.
- Impersonation: another person's name or photo, invented qualifications, claimed membership of a club or federation.
- Commercial solicitation without our prior consent: advertising, chain messages, redirection to paid offers, recruitment for other platforms.
- Automated extraction of app data, circumvention of technical protection measures, mass creation of accounts.
- Creating slots or programmes that are not intended to take place.
You can report any breach directly from the app. We review every report, take the measures set out in clause 13, and inform you of the outcome as far as the law allows.
7User content
You keep the rights in your content. We acquire no ownership of what you publish.
So that we can display it at all, you grant us a non-exclusive, worldwide, royalty-free licence strictly limited to operating the service: to host, reproduce, technically adapt (cropping, compression) and display the content to the users for whom it is intended. The licence ends when the content is deleted, subject to technical backups and statutory retention obligations.
You warrant that you hold the rights required for what you publish, in particular for photographs in which other people are identifiable.
We are under no general obligation to monitor. We do, however, promptly remove manifestly unlawful content of which we become aware, in particular through a report.
8meetDo as a technical intermediary
Meetings happen without us
meetDo provides only the technical infrastructure through which people find each other. We are not an organiser, tour operator, coach, instructor or supervisor. We are present at no meeting, we organise none and we supervise none. What happens between participants is their responsibility alone.
No contract with us arises from one user joining another. Arrangements about place, time, cost, equipment or shared transport are made directly between the people concerned.
We do not verify users' identity, age, qualifications, reliability or criminal record. Profile information — level above all — is self-declared and unverified by us.
We are not liable for damage arising from another user's conduct at a meeting; clause 14 remains applicable.
9Safety, health and insurance
Physical activity and meeting strangers carry risks. What follows is not a formality: it is the condition for using the app safely.
Before every meeting
For a first meeting, choose a public, busy place. Tell someone you trust where you are going and who you are meeting. Do not share your home address, bank details or identity documents. Break off contact and report it to us as soon as you feel uncomfortable.
You take part in activities at your own risk. It is for you to assess your state of health and your physical fitness for the activity concerned and, if in any doubt, to seek medical advice. A stated level is no substitute for a medical assessment.
Check for yourself that you have adequate insurance cover for the activities you practise, in particular personal liability and personal accident cover. meetDo provides no insurance cover and does not compensate damage occurring during an activity.
In an emergency, call 112 or your local emergency services. The app is not an emergency channel and is not monitored around the clock.
10Intellectual property
The app, its source code, its databases, its design system, its texts, icons and illustrations, and the meetDo trade mark are protected by copyright, trade mark and database law, and belong to us or are licensed to us.
For the duration of the contract we grant you a personal, non-exclusive, non-transferable and non-sublicensable right to use the app on your devices as intended and for private purposes.
Copying, modifying, decompiling — beyond what the law permits —, extracting a substantial part of the databases and any commercial reuse of the content of the service are prohibited.
Map and place data come from Google Maps Platform and remain subject to that provider's terms.
11Availability, maintenance and changes
We strive to keep the service as continuously available as possible but do not commit to any particular availability figure. Interruptions caused by maintenance, by a failure at one of our providers, by mobile networks or by force majeure remain possible.
Planned maintenance is, as far as possible, scheduled outside peak hours and announced where it affects the service for longer than usual.
The service evolves continuously. We may change, add to or withdraw features provided this remains reasonable for you and does not defeat the purpose of the contract. Where we withdraw a feature you evidently use regularly, we tell you within a reasonable period.
We give no warranty for the app running on operating system versions that Apple or Google no longer support.
12Paid features and right of withdrawal
The core features are free of charge. Where we offer paid features, the scope, price, term and cancellation options are made clear before purchase. The transaction is handled by the App Store or Google Play; their terms additionally apply to payment, invoicing and refunds.
Consumer right of withdrawal
For any paid contract concerning a digital service, consumers have fourteen days from conclusion to withdraw, without giving reasons. An unambiguous statement sent to contact@meetdo.fun is sufficient.
Early performance
If you expressly request that performance begin before the period expires and acknowledge that you thereby lose your right of withdrawal, that right lapses once the contract has been fully performed (Article 16(m) of Directive 2011/83/EU). Without both statements, the right remains.
Free access to the app is unaffected: it can be ended at any time, without notice and without cost (clause 13).
13Suspension and termination
Your termination
You may end the contract at any time and without giving reasons, by deleting your account in the app or by sending us a request. What happens to your data is described in the privacy policy.
Our measures
Where these terms are breached, we apply the least severe suitable measure: a warning, removal of the content concerned, temporary restriction of certain features, suspension of the account and, for serious or repeated breaches, termination with immediate effect.
Before any suspension we hear your side where this is possible without endangering other users' safety or the establishment of the facts. We tell you the reasons for the measure and you may contest it for six months at contact@meetdo.fun; a challenge is examined on the merits and never on a purely automated basis.
Either party retains the right to terminate for good cause. Ending the contract removes access to your account and to the content stored in it.
14Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, for fraudulent concealment of a defect, to the extent of any guarantee we have given, and under product liability law.
What is never excluded
Nothing in these terms limits liability for intent, gross negligence, or injury to life, body or health. Mandatory consumer rights under the law of your country of residence likewise remain unaffected.
For simple negligence we are liable only for breach of a material contractual obligation — one whose performance makes proper performance of the contract possible in the first place and on which you may reasonably rely — and then only up to the foreseeable damage typical of this type of contract.
Liability is otherwise excluded, in particular for damage arising from the conduct of other users, from the conduct of meetings, from inaccurate information declared by a user, and for loss of data that diligent backups on your part would have avoided.
15Changes to these terms
We may amend these terms where this is necessary to reflect a change in the law, in case law, in technology or in the features offered, and provided it does not disadvantage you unreasonably.
We announce any intended change at least thirty days before it takes effect, by email and through a notice in the app. The amended version is available in the app from the moment of the announcement.
If you do not object before that date, the changes are deemed accepted; the announcement says so expressly. If you object, you may terminate without notice and free of charge until they take effect.
16Complaints and dispute resolution
The first and fastest route is to complain to us directly: write to contact@meetdo.fun. We acknowledge receipt, review the matter and answer on the merits within fourteen days. The great majority of situations are settled that way, without any third party having to step in.
We are not obliged to take part in dispute resolution proceedings before a consumer arbitration body and are not currently willing to do so. This statement will be updated if that position changes.
For a cross-border dispute within the European Union you may also turn to the European Consumer Centres Network (ECC-Net), reachable at https://www.eccnet.eu/, which advises you free of charge. That is an option open to you; it creates no undertaking on our part to submit to any proceedings conducted there.
17Governing law and jurisdiction
These terms are governed by the law of the state in which Room4 Solutions, German sole proprietorship (Einzelunternehmen) has its seat, excluding the UN Convention on Contracts for the International Sale of Goods.
Consumers keep their own court
This choice of law does not deprive you of the protection of the mandatory rules of your country of habitual residence (Article 6(2) of the Rome I Regulation). As a consumer you may also sue us in the courts of your domicile and may only be sued there (Articles 17 to 19 of the Brussels I bis Regulation).
In relation to merchants and legal persons governed by public law, the exclusive place of jurisdiction is Gelsenkirchen, Germany.
If any provision of these terms is invalid, the validity of the remainder is unaffected.